terms & conditions
Ceramic Coatings General Terms and Conditions
Curing Time
Your new ZJ Detailing Ceramic Coating will take 10 days to fully cure and 4 hours to dry after the last layer of an application. Do not wash your vehicle until the curing process is complete. Your vehicle can only be hand washed thereafter to maintain coating performance. Machine or tunnel car washes will void all warranties.
Water Spots
Washing vehicles with unfiltered water, especially in the sun, can cause water spot stains. The client understands that the longer the water spots are left on the vehicle, the harder it will be to remove them. ZJ Detailing LLC will not be liable in the event that water spot
damage does occur.
Condition of Vehicle for Ceramic Coating
It is recommended that all new or used vehicles have paint correction done before being coated. The client acknowledges that the ceramic coating on uncorrected areas will be less effective than corrected areas. By waiving this additional service, the client understands that the coating will be less effective on areas that have not been painted corrected.
Film, Badge, & Decal Removal
Film, badge, and decal removal may cause the substrate to be damaged. By authorizing ZJ Detailing LLC to proceed with the removal, the client hereby acknowledges the risk, waives any claims against ZJ Detailing LLC, and agrees that ZJ Detailing LLC will not be liable in the event that damage does occur during the removal process. Client will be held to pay for all badges, and decals if they wish to have them reinstalled. If needed to purchase them.
Paint Correction
Paint correction will remove most light scratches, swirls, marring, and minor marks on the vehicle’s clear coat. The client understands that even though we strive for perfection, some degree of scratching, swirls, and minor marks are present after the paint correction process.
Wet Sanding
Wet sanding is used to remove the top layer of a vehicle’s clear coat. Because of the risks associated with wet sanding, ZJ Detailing LLC only uses this technique when there are only 2 options for the affected area: wet sand or repaint. Therefore, ZJ Detailing LLC assumes no responsibility for repair to the affected areas should wet sanding cause additional damage. It is highly recommended that after a vehicle has been wet sanded, that ZJ Detailing Ceramic Coatings be applied to replenish the clear coat to the vehicle’s paint.
ZJ Detailing Ceramic Coating
ZJ Detailing Ceramic Coating is a SIO2 (Silicon dioxide) ceramic coating providing protection against UV and making your vehicle easier to clean. I understand that the coating is not scratch-proof. It is recommended that vehicles get paint protection film (clear bra) on bumper, hood, fenders, and mirrors before coating to prevent rock chips.
Windshield
Due to the amount of rain in the Dayton area, wipers will be used more often affecting the prolongation of protection. I understand that weather conditions will affect the degree and time of protection. There is no warranty on durability on windshield coating.
Interior Coating
If any liquid or substance gets on the upholstery, it is advised to clean it up as soon as possible to prevent stains from occurring. I understand that the longer the substance remains on the upholstery, staining may occur. There is no warranty on the staining of your vehicle’s interior.
Wheels Off Coating
If any brake dust or road debris is on wheels and calipers, it is advised to clean it up as soon as possible to prevent stains from occurring. I understand that the longer the substance stays on, staining may occur on wheels and calipers. Wheel coating is not recommended for bare aluminum wheels, therefor bare aluminum wheels will not be coated. If you want to proceed with the coating, there will be no warranty given on bare aluminum wheels. There is a 2-year warranty for wheels and calipers. The client is responsible for retorquing the wheels to vehicle manufacturer torque specifications.
Maintenance & Annual Inspections
We recommend washing your vehicle bi-weekly. Annual Inspections are recommended after the install date to ensure that the coating has been maintained and cared for properly. There is a charge of $75 (car), $100 (SUV / Truck), $150+ (oversized) for annual maintenance service during the duration of the coating warranty and including hand wash, decontamination, and SIO2 ceramic coating.
Window Film General Terms and Conditions
Drying Time
After completion of a new window film, it takes 2-3 days before rolling down or cleaning the windows. It will take 3-4 weeks to fully cure depending on weather conditions.
Black Dotted Edges
Most cars have a black ceramic edge on the side and rear windows; these ceramic edges are either straight and flat or will have a dotted edge. The black ceramic edges are quite thick on most cars which will prevent the window film from sticking to the area between the dots, resulting in a whitish-looking strip trimming the glass, unfortunately, the effects are unavoidable.
Shade / Color
There are no refunds due to the look / color once a client chooses and film is installed. The appearance of Xpel Prime will have a unique hue due to the infrared rejection technology in the film. The color differences are also present if polarized glasses are used in the vehicle.
Film, Badge, & Decal Removal
Film, badge, and decal removal may cause the paint, glass, and defroster to be damaged. By authorizing ZJ Detailing LLC to proceed with the removal, the client hereby acknowledges the risk, waives any claims against ZJ Detailing LLC, and agrees that ZJ Detailing LLC will not be liable in the event that damage does occur during the removal process. Client will be held to pay for all badges, and decals if they wish to have them reinstalled. If needed to purchase them.
Imperfections
Though we strive for perfection in our installations, due to the nature of the product, some degree of dust contamination and or minor imperfections are present in every window film application, also pre-existing flaws or scratches and metal deposits on the glass are often much more noticeable after the window are tinted. Older vehicles will have more imperfections due to age.
Windshield Film Installation
There will be minor imperfections present in every windshield installation. It will be easier to see due to the film being installed on the front windshield. Do not apply any decals, or windshield accessories on the windshield for 7 days. There will be no refund or warranty coverage on the rainbow effect due to wearing polarized sunglasses.
Interior Panels and Electronic Devices
Even though we strive for little water during your installation process. We will not be responsible for any electronic devices, such as example CPU, TCM, Radio, Rear view mirror back camera and ect. Due to gravity and utilization of water, we will not be responsible for any interior panels that get water damage during installation.
Rear Windshield
We use computer cutting software and this results in the cut out of the 3rd brake light. This is not by choice, this is for your safety and we will not cover 3rd brake light.
OHIO Law
Ohio law requires the driver and passenger front side window to meter at 50% VLT. Ohio law allows a clear (un-tinted) UV film to be installed on front windshields. Customers installing VLT not approved by Ohio law have released ZJ Detailing LLC from all liability.
Paint Protection Film General Terms and Conditions
About Paint Protection Film
The paint protection film is designed to protect your vehicle’s paint from chips, scratches, swirl marks, and is 8 mils thick. PPF is applied to the exterior of your vehicle’s paint. The PPF is warrantied for 10 years from yellowing, staining, cracking, blistering and delamination. The PPF warranty does not cover damage resulting from accidents or from objects that hit or penetrated the film.
Drying Time
Your new paint protection film will take 3 – 4 weeks to fully cure depending on weather conditions. Do not wash your vehicle for 5 days. Vehicles should be returned for inspection within 2-4 weeks.
Condition of vehicle for paint protection film installation
The vehicle cannot have any paint protection coatings on it such as ceramic coatings. These can affect the effectiveness of the adhesion and may cause lifting, bubbles, and other issues. The client is aware that the design of the PPF is for OEM factory paint. The client waives and releases ZJ Detailing LLC from any warranty or damage claims where a product has been applied to a non-OEM paint surface. Client also agrees that if needed to removal paint protection, decals, badges or film may result in additional fees.
Paint
Paint may lift on repainted panel/OEM paint if improperly prepped and painted. By authorizing ZJ Detailing LLC to proceed with the install, the client hereby acknowledges the risk, waives any claims against ZJ Detailing LLC, and agrees that ZJ Detailing LLC will not be liable in the event that damage does occur during the installation process. Due to the nature of car manufacturers vehicle paint may have preexisting dirt debris under the clear coat/paint which can look like contamination. We will not be responsible for replacing film due to car manufacturer defects.
Paint Chips
PPF is to prevent your vehicle from future paint chip damage. PPF installation over paint chips will look like contamination after the install due the unevenness of the paint surface. We do not recommend touchup on small paint chips due to the aesthetics of the install thereafter.
Installation
All PPF kits are computer cut using cutting software. Pre-cut kits involve stopping short of edges, edges around badges, washers, and other parts. The customer understands that PPF is a sacrificial layer for your car, not a completely invisible or matte layer. Customers may choose to have custom design fit or bulk install for an additional fee.
Exposed Edges and Seams
Although we strive to wrap all edges, some cannot be wrapped. Debris build-up over time on exposed edges/seams will be more visible on white/light-colored vehicles. Partial installs will have more noticeable debris due to exposed edges. We recommend ceramic coating your vehicle to reduce debris build-up. There is no warranty or reapplication of the film due to debris build-up.
Headlights
Headlights are not recommended for PPF installation due to HID feature and exterior coating. By authorizing ZJ Detailing LLC to proceed with headlight film installation, the customer hereby acknowledges the risk, waives any claims against ZJ Detailing LLC, and agrees that ZJ Detailing LLC will not be liable.
Film, Badge, & Decal Removal
Film, badge, and decal removal may cause the paint, glass, and defroster to be damaged.By authorizing ZJ Detailing LLC to proceed with the removal, the client hereby acknowledges the risk, waives any claims against ZJ Detailing LLC, and agrees that ZJ Detailing LLC will not be liable in the event that damage does occur during the removal process. Client will be held to pay for all badges, and decals if they wish to have them reinstalled. If needed to purchase them.
Imperfections
Though we strive for perfection in our installations, due to the nature of the product, some degree of dust contamination and or minor imperfections are present in every PPF application, also pre-existing flaws, scratches, and rock chips on the paint are often much more noticeable after the PPF is installed. Paint Protection Film will have minor imperfections like orange peel. The used and older vehicle will have more imperfections due to its age. PPF Replacement Contamination Rule: 2 Contaminated Areas within 1 ft of each other or can be seen within 6ft of less will be deemed as replacement panel
Photo Release Authorization Permission
- Not responsible for losses or damage to cars or articles left in cars in case of fire, theft, or any other causes beyond our control.
- ZJ Detailing LLC will not be liable for any damages which are incurred directly or indirectly on the vehicles or operators or passengers of the vehicle.
- I hereby authorize the above services to be done with the necessary material, and hereby grant to you and/or your employees permission for the operation of the vehicle herein described on streets, highways, or elsewhere for the purpose of pickup and/or delivery. An express mechanic’s lien is hereby acknowledged on the above vehicle to secure the amount of the services done.
- I understand that ALL Sales are Final and we offer no refunds.
- No Call/No shows that do not drop off their vehicles to their agreed time and date and have given no response within 24 hours of their appointment time are subject to paying up to 50% of their agreed services with no refunds. To reschedule your appointment will require another deposit of 10%-25% of the agreed service to the remaining balance.